Due to equipment upgrades over the past quarter, we are finally able to offer Fax over IP (FoIP). Our T.38 implementation drastically improved the relability of FoIP network. As VoIP Specialists, we've implemented several Business Phone Systems over the past several years utilizing the Voice Over IP (VoIP) technology, but often had to keep a couple POTS lines for outbound fax reasons. Faxing over a VoIP line typically resulted in about a 50/50 success rate, but the T.38 standard has allowed fax tranmissions that rival those sent over a POTS line.
We can now take our clients to a full Voice and Fax over IP implementation. The only reason they would need to keep a POTS line would be for an alarm or elevator emergency phone in most cases. This typically equates to further flexability and cost savings.
Our preferred implementation is utilizing an ADTRAN Total Access 900/900e Series of IP Business Gateways. Just recently, we revisited a Financial Services customer which we implemented a VoIP Business Phone System last year. Utilizing the TA904 unit that was previously installed by our VoIP Specialists Technicians, we implemented two FoIP lines on the ADTRAN and interconnected it to the client's two fax machines. The service has been working flawlessly.
On a side note, we did some testing using a Grandstream Analog Telephone Adapter prior to the ADTRAN FoIP implementation. We had nothing but problems with the Grandstream device. The device looked to have a lot of promise, but was very buggy. It pays to stick with a quality device such as the ADTRAN TA904! If you are interested in implementing a quality VoIP/FoIP Business Phone System, then please keep The Interconnect Group in mind for your VoIP Integration Indiana needs.
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