A funny thing happened to us the other day while out to lunch that I wanted to share with everyone. Daniel and I were out to lunch at a local Mooresville establishment known for
their pies and delicious food. We were taking a late lunch, so we strolled through the serving line fairly fast since we missed the main lunchtime rush. We paid for our meals at the cash register and proceeded to find a table.
We hardly got our food off of our trays and onto the table when we noticed two managers running toward us. They said, "Wow, It's the computer guys! You saved us a phone call. Our computer in back just went down and we were hoping you could come back and check it out." We happened to be eating lunch at one of our IT Support for Small Business customers. Since it was already a late lunch, I asked if we could finish our meal first and they both said okay.
Not five minutes later, the manager came back to our table. We had misunderstood her initially assessment. Come to find out that their whole computer system was down which included their cash registers. She asked if we could come back immediately since they were totally down and unable to conduct business. Obviously, we sprung into immediate action and dispatched to the back room. Someone had plugged a space heater of all things into a power strip. The space heater overheated, melted the power strip and tripped the breaker. They also had an electrician on site who tested everything out after replacing the power strip. We made sure that everything came back up gracefully and they were back up and running in a matter of 15 minutes...disaster avoided! You could see the relief on our IT Support for Small Business customer's face.
After returning to the table, the manager gracefully replenished the cold food as well as brought out a few pieces of cherry pie to compensate us for the quick service. Those of you who know whom I'm talking about will most likely agree that the cherry pie was more than worth the distraction. Supporting your local establishments and IT Support for Small Business customers at same time has its benefits.
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