My Family's 6 year old desktop died shortly before Christmas 2011 with a damaged motherboard. I usually purchase computers with a large online company, but decided to check with a local business, The Interconnect Group who serviced several of my previous computers when experiencing problems. My wife is very reluctent to change computers as she gets frustrated at having to learn new programs. Chad and Daniel offered to install our old hard drive as a second unit into the new desktop, eliminating the need to re-download the older documents and picture files!
The new computer works great and was a real time saver as we now have an extremely fast processor, with all our older programs we love. Previously, I had to spend hundreds of dollars extra, to extend the previous computer company warrantee to three years. This computer comes standard with a three year warrantee, including parts replacement! I didn't realize what I was missing by not buying local. Thanks Interconnect Group, for your service and sales expertise. You really have my Family back up and running.
Name: Phil Baughman
Company:
City: Mooresville
State: Indiana
We have used TINCG for about 5 or 6 years. Before we started working with Chad (and Daniel),we attempted to perform as much of our own IT support as possible. As a result,we experienced constant IT problems,which ultimately started to interfere with our aircraft parts distribution service. The TINCG team first worked to integrate a new IP phone system through SaveItNow,then within a year or so implemented a new Small Buisness Oracle Server,deployed to support our three seperate sales facilities. It is a relief to have phones that work,and an computer network that always functions when needed!
As business owner,I can tell you that TINCG is an excellent resource for your company, for the following reasons.
1) Technical Skills-We have yet to run across a technical problems with our IT network that Chad and Daniel couldnt handle.
2)Hardware-TINCG have been able to specifically recommend hardware,ranging from HP servers to power backups. TINCG installed an entire new rack with multiple servers.The network has performed exceedingly well,with Daniel remotely monitoring the health of our servers.
3) Software Implementation-TINCG was able to dig into industry specific software packages,and directly install and integrate these programs into our network. TINCG was of course well able to implement new Microsoft and Intuit products.
4) IP Phones-TINCG installed our PolyCom phone system,as well as or T1 feed.
Think of TINCG as your own IT department,you wont be dissapointed.
Name: Norman Chance
Company: Chance Aviation
City: Indianapolis
State: Indiana
As business owner,I can tell you that TINCG is an excellent resource for your company, for the following reasons.
1) Technical Skills-We have yet to run across a technical problems with our IT network that Chad and Daniel couldnt handle.
2)Hardware-TINCG have been able to specifically recommend hardware,ranging from HP servers to power backups. TINCG installed an entire new rack with multiple servers.The network has performed exceedingly well,with Daniel remotely monitoring the health of our servers.
3) Software Implementation-TINCG was able to dig into industry specific software packages,and directly install and integrate these programs into our network. TINCG was of course well able to implement new Microsoft and Intuit products.
4) IP Phones-TINCG installed our PolyCom phone system,as well as or T1 feed.
Think of TINCG as your own IT department,you wont be dissapointed.
Name: Norman Chance
Company: Chance Aviation
City: Indianapolis
State: Indiana
There has been a recent outbreak in people getting antivirus warnings on their computer. A program that looks strikingly similar to a Windows Security Alert Window alarms you to a "infection" that has occurred on your computer. If you attempt to remove it as instructed by the program, it tells you that you need to upgrade to the full copy and it will asks for your credit card number. Does this sound familiar? I hope not, because if so your computer security has been compromised!
In Computer Support Indiana, I have helped many clients that have lived through this in part or in full. The real infection is this software that is telling you that you have the infection. People who have been experiencing this issue ask me "how did I get this virus?" This type of virus is referred to as a drive-by virus.
A drive-by virus is a virus or any malicious software program that is downloaded without the user's consent. For example, you could go to www.facebook.com and get a virus just from visiting the site. They are really hard to track down, and remove. Just because a site is infected does not mean that the owner of the site is the person responsible. Hackers are now able to stick their virus on a site without any knowledge of the owner of said website. Sometimes the malicious bits of code are distributed through ads and are constantly varying.
In Virus Removal Indiana, it is very hard to pinpoint exactly where you picked it up, but we can definitely help you get rid of it. The removal process of these types of viruses can be difficult, so it takes an experienced person to clean it up. The only way to minimize your chance of getting infected is to have an up to date antivirus software. We recommend the Kaspersky Internet Security product for most home users. Antivirus software does not guarantee that you will not pick up a virus somewhere, but it does typically minimize the impact which results in a smaller computer repair Mooresville bill.
If you would like assistance with purchasing the correct antivirus software product for your computers, then please contact your local Computer Sales and Services technician.
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In Computer Support Indiana, I have helped many clients that have lived through this in part or in full. The real infection is this software that is telling you that you have the infection. People who have been experiencing this issue ask me "how did I get this virus?" This type of virus is referred to as a drive-by virus.
A drive-by virus is a virus or any malicious software program that is downloaded without the user's consent. For example, you could go to www.facebook.com and get a virus just from visiting the site. They are really hard to track down, and remove. Just because a site is infected does not mean that the owner of the site is the person responsible. Hackers are now able to stick their virus on a site without any knowledge of the owner of said website. Sometimes the malicious bits of code are distributed through ads and are constantly varying.
In Virus Removal Indiana, it is very hard to pinpoint exactly where you picked it up, but we can definitely help you get rid of it. The removal process of these types of viruses can be difficult, so it takes an experienced person to clean it up. The only way to minimize your chance of getting infected is to have an up to date antivirus software. We recommend the Kaspersky Internet Security product for most home users. Antivirus software does not guarantee that you will not pick up a virus somewhere, but it does typically minimize the impact which results in a smaller computer repair Mooresville bill.
If you would like assistance with purchasing the correct antivirus software product for your computers, then please contact your local Computer Sales and Services technician.
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People often have trouble deciding between a new laptop or desktop. The answer depends on what you need to do on the new computer. How much performance you need versus the budget you have to spend. Everyone wants to get the fastest computer they can in their price range, but speed is not always the primary concern.
Desktop computers are great for speed and reliability. One typically gets more "bang for your buck." The problem with desktops is that they are big, cannot travel well, and you always need a power source. Laptops are great for people on the go allowing for access to the computer anywhere that you might need one. Laptops take a beating and typically don't last as long as desktops. It is recommend to plan for some extra visits to the Computer Repair Mooresville store when looking at the total cost of ownership of a laptop versus a desktop. Today it is very common for us to see people that own both a laptop and a desktops in our Computer Sales Indiana practice.
The deciding factor simply lies in where you would use it the most. If you don't really have a use for the mobility aspect of a laptop, then go with the desktop which will gain you higher performance per price. If you are frequently out with friends or at a coffee shop working, then go with the laptop. If you would like further help deciding which is the best option for you, then please contact your Computer Support Indiana specialist for further help. They can help you decided what will be best for you and even show you various makes and models of each that meet your budget.
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Desktop computers are great for speed and reliability. One typically gets more "bang for your buck." The problem with desktops is that they are big, cannot travel well, and you always need a power source. Laptops are great for people on the go allowing for access to the computer anywhere that you might need one. Laptops take a beating and typically don't last as long as desktops. It is recommend to plan for some extra visits to the Computer Repair Mooresville store when looking at the total cost of ownership of a laptop versus a desktop. Today it is very common for us to see people that own both a laptop and a desktops in our Computer Sales Indiana practice.
The deciding factor simply lies in where you would use it the most. If you don't really have a use for the mobility aspect of a laptop, then go with the desktop which will gain you higher performance per price. If you are frequently out with friends or at a coffee shop working, then go with the laptop. If you would like further help deciding which is the best option for you, then please contact your Computer Support Indiana specialist for further help. They can help you decided what will be best for you and even show you various makes and models of each that meet your budget.
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Wireless networks are increasingly becoming the norm for home networking. The driving force behind this is the growing popularity of laptops, WiFi enabled smart phones along with the basic increase of number of computers found in a single home. Working in computer sales Indiana, I get multiple calls from people who need help connecting their new computer or laptop to the Internet via a wireless router. The operating system of the computer dictates the best way to get a given device connected. Some manufacturers have their own software to control your wireless connection where others may just choose to have Windows control it. If you are unsure how your computer is setup, then I would recommend contacting your local computer support Indiana technician to get help with your specific machine. The following are general guidelines to get a computer connected to the Internet while using Windows to control the wireless adapter/card.
You will need to know the SSID of your wireless router and the encryption key/pass phrase before continuing. The SSID is how you identify your wireless router from your neighbors. We recommend making this something you will recognize without using something too noticeable such as your family name. We also recommend that you do not use any special characters and spaces in the SSID. We also strongly recommend that you secure your router using a secured pass phrase that isn't something obvious such as your family name or phone number.
In a Windows XP computer your start menu will be green, and it will say start. Down on the right hand side just to the left of the time of your desktop you will see a little computer with what looks like 3 ))) and a red x. If you single left click on the computer it will show you what connections you have available. Just select yours from the list and type the password if you have one. Then you should be ready to browse the Internet.
Windows Vista is very similar to Windows XP. The icon and location to connect are the same. The color scheme of Vista and the visual changes from XP to Vista make it look more intimidating than it really is.
Windows 7 looks like Vista, but instead of having the ))) next computer. It looks like a small computer and only has one computer. Windows Vista and Windows XP have two small computers one for a wireless connection and one for a wired connection. Windows 7 only uses one icon to manage all connection types.
If you still have an issue connecting with your wireless router, then consult the wireless router manual, your ISP's technical support, or call your local computer support Indiana technician. We often offer to our clients that if they have a laptop and purchase the wireless router from us, we'll setup the laptop to connect to the wireless router while they wait in our shop.
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You will need to know the SSID of your wireless router and the encryption key/pass phrase before continuing. The SSID is how you identify your wireless router from your neighbors. We recommend making this something you will recognize without using something too noticeable such as your family name. We also recommend that you do not use any special characters and spaces in the SSID. We also strongly recommend that you secure your router using a secured pass phrase that isn't something obvious such as your family name or phone number.
In a Windows XP computer your start menu will be green, and it will say start. Down on the right hand side just to the left of the time of your desktop you will see a little computer with what looks like 3 ))) and a red x. If you single left click on the computer it will show you what connections you have available. Just select yours from the list and type the password if you have one. Then you should be ready to browse the Internet.
Windows Vista is very similar to Windows XP. The icon and location to connect are the same. The color scheme of Vista and the visual changes from XP to Vista make it look more intimidating than it really is.
Windows 7 looks like Vista, but instead of having the ))) next computer. It looks like a small computer and only has one computer. Windows Vista and Windows XP have two small computers one for a wireless connection and one for a wired connection. Windows 7 only uses one icon to manage all connection types.
If you still have an issue connecting with your wireless router, then consult the wireless router manual, your ISP's technical support, or call your local computer support Indiana technician. We often offer to our clients that if they have a laptop and purchase the wireless router from us, we'll setup the laptop to connect to the wireless router while they wait in our shop.
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A lot of questions in Computer Sales Indiana that I receive are about what is the best video card to use. There is no correct answer to this question. With all the video cards available on the market, the decision on what to buy can be very tough. You need to look at what you typically do with your computer.
If you are a person who just uses your computer for surfing the web and the occasional video or movie, then an on-board or built-in video card should do. Most all video cards on the market today can handle movie playback and some low end video games.
The next question I get in Computer Repair Indiana is typically something around the lines of what should you buy if you are looking to get into computer gaming. This is where shopping for the right video card can become really confusing. The First thing to look at is what is the requirements for the game you are going to want to play. This is a big part of what you are going to spend.
If you are looking to play multiple games I would recommend going with a middle to high end video card. Yet again, the number of video cards in this range is mind blowing. To select the right one you need to look at what components you have already in your computer. If you are using an AMD system, I would recommend using a ATI video card. ATI is currently owned by AMD and the compatibility with the two make the card perform better with the computer than another manufacture would. If you are using an Intel system, Nvidia would probobly suit your neets better. The Nvidia will give you a little better price, and it can match the ATI video card's performance in a Intel enviroment.
There are still plenty of more issues and questions that come up with picking the right video card for you in PC Repair Indiana. There is really no right answer on what brand or price range to spend. If you are looking to purchase a new card, you can contact me at brett@tincg.com and I will do my best to make sure that we can find the video card to suit your needs.
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If you are a person who just uses your computer for surfing the web and the occasional video or movie, then an on-board or built-in video card should do. Most all video cards on the market today can handle movie playback and some low end video games.
The next question I get in Computer Repair Indiana is typically something around the lines of what should you buy if you are looking to get into computer gaming. This is where shopping for the right video card can become really confusing. The First thing to look at is what is the requirements for the game you are going to want to play. This is a big part of what you are going to spend.
If you are looking to play multiple games I would recommend going with a middle to high end video card. Yet again, the number of video cards in this range is mind blowing. To select the right one you need to look at what components you have already in your computer. If you are using an AMD system, I would recommend using a ATI video card. ATI is currently owned by AMD and the compatibility with the two make the card perform better with the computer than another manufacture would. If you are using an Intel system, Nvidia would probobly suit your neets better. The Nvidia will give you a little better price, and it can match the ATI video card's performance in a Intel enviroment.
There are still plenty of more issues and questions that come up with picking the right video card for you in PC Repair Indiana. There is really no right answer on what brand or price range to spend. If you are looking to purchase a new card, you can contact me at brett@tincg.com and I will do my best to make sure that we can find the video card to suit your needs.
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For all of us working in computer repair Indiana, we have been in need of a great antivirus program that is affordable, under the radar from directed attacks, and reliable. This new program is called Kaspersky. Kaspersky ranked number 3 in security last year. We caution the use of free antivirus programs such as AVG Free for their unreliability. We've seen many users come in to our computer repair Indiana shop who had AVG Free loaded but still got infected. However, the free Microsoft antivirus program is so far proving to be very promising. After seeing and using this product for several months, we are very happy to say that Kaspersky offers great protection at a very affordable price.
Years of development have gone into finding way to protect against viruses and spyware. Most antivirus software adheres to two golden and painful rules. They seem to take alot of space and always ask you annoying questions. The Kaspersky antivirus product breaks this commonality.
Working in computer sales and services, I really like where this product is and where it is going. I would highly recomend this product to anyone who is looking to protect their system at a affordable price.
If your computer keeps getting infected or you are in need of an affordable antivirus product, please give us a call at (317) 831-0704.
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Years of development have gone into finding way to protect against viruses and spyware. Most antivirus software adheres to two golden and painful rules. They seem to take alot of space and always ask you annoying questions. The Kaspersky antivirus product breaks this commonality.
Working in computer sales and services, I really like where this product is and where it is going. I would highly recomend this product to anyone who is looking to protect their system at a affordable price.
If your computer keeps getting infected or you are in need of an affordable antivirus product, please give us a call at (317) 831-0704.
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Over the past several months, our Computer Sales Indiana shop sold more prebuilt computer systems than custom computer systems. Perhaps you've seen some of our posts on the ACER Veritons or some of our HP Business Class Desktops. Thanks to the release of Windows 7, an opportunity to sell several custom built computer systems for some Small Business clients presented itself. We capitalized on the opportunity and delivered some very nice computers systems.
One such system that the client picked up on Friday was an Intel system that was just AWESOME! Since the client dealt with several photo editing applications such a Adobe Photoshop and Corel Draw, we specified a machine with plenty of memory and a better than average video card. The Windows 7 experience rating was 5.9 out of a possible 7.9 maximum. We setup the Virtual XP Mode on the computer to help with some legacy applications. To top it off, the client went with a 22" LCD dual monitor setup. It was a very impressive system which will most likely last this Computer Sales Indiana client for several years.
For a system that cost less than one thousand dollars, I was truly envious of this system we built. I tried justifying a need for such a system at my home or in my office, but for now I'll just have to live vicariously through my Computer Sales Indiana clients.
If you would like to learn more about our custom computers or how they can benefit you or your business, then please contact us at bizsupport@tincg.com or call (317) 831-0704 to place your order. I look forward to working with you.
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With the release of Windows 7 approaching, we are able to see more features about this anticipated operating system. In computer sales and services. there are a few mixed reviews about Windows 7. Here at TINCG we are happy to bring you 5 more features of Windows 7. Weather you are in the market for purchasing a new computer or are tired of Vista making your computer run slow, Windows 7 is a great slow computer repair alternative.
1. Snap
Windows 7 has a new feature called "Snap". This is where you can pull a window to one side. It will then only take up one side of the screen. You can then pull a window to the other side to take up the other half of the screen. This leaves the two windows side by side so you can easily transfer files between the two windows.
2. Shake
Shake is where you have a few windows open, but none are full size. You do not want to see all the windows in the background. You can grab the window you want to view and shake your mouse. It will minimize all other windows other than the one you grabbed.
3. Play to
You can now select pictures, videos, and music to play on another computer, TV, or stereo in your home with the play to feature. This is great for those people who like to access files on their computer from anywhere in their home.
4. Peek
Another fun feature is "Peek". It allows the user to look through all the windows to see the desktop. It makes all the open windows go clear, without having to minimize or close all your windows. It is nice since all you have to do is move your mouse to the bottom right-hand corner of the task bar. Just to the right of the time and date.
5. Slideshow
You can set your background to be a slideshow, rather than one constant picture. This is great if you get tired of the same boring background, or want to display all the pictures you have on your computer like on a digital picture frame. This is an option that can be set up very easily by right-clicking on your desktop, and going to personalize.
There are many more fun and exciting features of Windows 7. We now have it installed on several machines in the office and home. I look forward to future blogs about Windows 7. As somone who works in computer sales Indiana, I'm anticipating helping clients like you get the most out of this new operating system from Microsoft.
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1. Snap
Windows 7 has a new feature called "Snap". This is where you can pull a window to one side. It will then only take up one side of the screen. You can then pull a window to the other side to take up the other half of the screen. This leaves the two windows side by side so you can easily transfer files between the two windows.
2. Shake
Shake is where you have a few windows open, but none are full size. You do not want to see all the windows in the background. You can grab the window you want to view and shake your mouse. It will minimize all other windows other than the one you grabbed.
3. Play to
You can now select pictures, videos, and music to play on another computer, TV, or stereo in your home with the play to feature. This is great for those people who like to access files on their computer from anywhere in their home.
4. Peek
Another fun feature is "Peek". It allows the user to look through all the windows to see the desktop. It makes all the open windows go clear, without having to minimize or close all your windows. It is nice since all you have to do is move your mouse to the bottom right-hand corner of the task bar. Just to the right of the time and date.
5. Slideshow
You can set your background to be a slideshow, rather than one constant picture. This is great if you get tired of the same boring background, or want to display all the pictures you have on your computer like on a digital picture frame. This is an option that can be set up very easily by right-clicking on your desktop, and going to personalize.
There are many more fun and exciting features of Windows 7. We now have it installed on several machines in the office and home. I look forward to future blogs about Windows 7. As somone who works in computer sales Indiana, I'm anticipating helping clients like you get the most out of this new operating system from Microsoft.
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